Shipping Policy
We strive to offer our customers an efficient and reliable shipping service. All orders will be processed and dispatched within 2-3 business days from the date of confirmation. We use reputable courier services to ensure your package arrives safely and on time.
Standard shipping typically takes 5-7 business days for domestic orders and 7-14 business days for international orders. However, please note that these are estimated times and may vary depending on the destination, customs clearance, and other unforeseeable circumstances.
We are proud to offer worldwide shipping to most countries. Please note that some remote or hard-to-reach areas may have extended shipping times. Additionally, customers are responsible for any customs fees, taxes, or duties imposed by their respective countries.
We always aim to provide the best possible shipping experience for our customers. If you have any questions or concerns about your order, please do not hesitate to contact us.
Email：service@uintina.shop
1.How to track my order?
After processsing the order,you can contact us through service@uintina.shop We will notify you that the order has been sent out.Please note that we do not provide cash on delivery.
2. Can I cancel the order?
All orders will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 12-24 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it cannot be cancelled.
3.Can the order be shipped on Sundays and public holidays?
I’m sorry that we do not provide delivery service on Sundays and public holidays.
4.What should I do if I receive damaged or defective items?
Please contact service@uintina.shop.store and provide at least a photo or a video with the detail of the item. After confirming the problem, we will resend new products or send new part to replace the defective one to solve the problem.